Legal
PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy applies between you, the User of this Website, and LUXE3D, the owner and provider of this Website. LUXE3D takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
Please read this Privacy Policy carefully.
Definitions and Interpretation
Definitions
In this Privacy Policy, the following definitions are used:
Data: collectively all information that you submit to LUXE3D via the Website.
Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation.
GDPR: the UK General Data Protection Regulation.
LUXE3D / we / us: LUXE3D, of 50 Cae'r Gwerlas, CF39 8AF.
User / you: any third party that accesses the Website and is not either (i) employed by LUXE3D and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to LUXE3D and accessing the Website in connection with the provision of such services.
Website: the website you are currently using, luxe3d.co.uk, and any sub-domains of this site unless expressly excluded by their own terms and conditions.
Interpretation
Unless the context requires a different interpretation:
the singular includes the plural and vice versa;
references to sub-clauses, clauses, schedules or appendices are to those of this Privacy Policy;
a reference to a person includes firms, companies, government entities, trusts and partnerships;
“including” is understood to mean “including without limitation”;
reference to any statutory provision includes any modification or amendment of it;
the headings and sub-headings do not form part of this Privacy Policy.
Scope of this Privacy Policy
This Privacy Policy applies only to the actions of LUXE3D and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.
For purposes of the applicable Data Protection Laws, LUXE3D is the data controller. This means that LUXE3D determines the purposes for which, and the manner in which, your Data is processed.
Data Collected
We may collect the following Data, which includes personal Data, from you:
Name
Job title
Contact information (email addresses and telephone numbers)
2D plans
Images
Any brief-related supporting documents
Video references
Audio references
Hand note directions
3D files
In each case, in accordance with this Privacy Policy.
How We Collect Data
We collect Data in the following ways:
Data is given to us by you.
Data That is Given to Us by You
LUXE3D will collect your Data in a number of ways, for example:
when you contact us through the Website, by telephone, post, e-mail or through any other means;
when you use our services;
In each case, in accordance with this Privacy Policy.
Data That is Collected Automatically
To the extent that you access the Website, we will collect your Data automatically, for example:
we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
Our Use of Data
Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:
to help understand the brief.
We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances (see Your Rights below).
The shared files will be kept confidential by LUXE3D and never passed to a 3rd party.
Keeping Data Secure
We will use technical and organisational measures to safeguard your Data, for example:
access to your account is controlled by a password and a user name that is unique to you;
we store your Data on secure servers.
Technical and organisational measures include measures to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your Data, please let us know immediately by contacting us at info@luxe3d.co.uk.
For detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit getsafeonline.org.
Data Retention
Unless a longer retention period is required or permitted by law, we will only hold your Data on our systems for the period necessary to fulfil the purposes outlined in this Privacy Policy or until you request that the Data be deleted.
Even if we delete your Data, it may persist on backup or archival media for legal, tax or regulatory purposes.
Your Rights
You have the following rights in relation to your Data:
Right to access – the right to request copies of the information we hold about you.
Right to correct – the right to have your Data rectified if it is inaccurate or incomplete.
Right to erase – the right to request that we delete or remove your Data from our systems.
Right to restrict our use of your Data – the right to block us from using your Data or limit the way in which we can use it.
Right to data portability – the right to request that we move, copy or transfer your Data.
Right to object – the right to object to our use of your Data including where we use it for our legitimate interests.
To make enquiries, exercise any of your rights, or withdraw your consent (where consent is our legal basis), please contact us at info@luxe3d.co.uk.
If you are not satisfied with the way a complaint you make is handled, you may be able to refer your complaint to the relevant data protection authority. For the UK, this is the Information Commissioner’s Office (ICO): ico.org.uk.
It is important that the Data we hold about you is accurate and current. Please keep us informed if your Data changes during the period for which we hold it.
Links to Other Websites
This Website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for their content. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy of other websites prior to using them.
Changes of Business Ownership and Control
LUXE3D may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of LUXE3D. Data provided by Users will, where relevant, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied.
We may also disclose Data to a prospective purchaser of our business or any part of it.
In the above instances, we will take steps with the aim of ensuring your privacy is protected.
General
You may not transfer any of your rights under this Privacy Policy to any other person.
If any court or competent authority finds that any provision is invalid, illegal or unenforceable, that provision will be deemed deleted to the extent required, and the remaining provisions remain valid.
Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver.
This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes will be subject to the exclusive jurisdiction of the English and Welsh courts.
Changes to This Privacy Policy
LUXE3D reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the Website following the alterations.
You may contact LUXE3D by email at info@luxe3d.co.uk.
This Privacy Policy was created on 27 February 2025.
